Client’s Testimony Request


This is a short message video from me (Alwin) on our service to you (the client). At the same time, I would humbly request for a testimonial from you.


As mentioned in the video, here are the questions as a guide for recording your video. Once you’re ready, let me or someone help set up the recording camera.

  1. What do you think is SmartB’s greatest strength?
  2. What did you like most about our SmartB software?
  3. What did you like most about our service (during the setup period)?
  4. How do you hope to grow your business as a result of SmartB?
  5. What aspects of our system/service that could be improved?
  6. What additional features would you like to have in the future?
  7. For future clients, what are the top 3 areas that our system/service, can improve on?
  8. What are the top 3 areas that we, as a company, can improve on?
  9. Please share other comments or expand on previous responses (if any).

Thank you in advance. :)