Automating Customer Payment Terms

This page is for business who have customers with varying payment terms. Say Customer A has a 30-day credit term and Customer B has a 60-day credit term, and you want to automate your Quotation (Or even Sales Order, Invoices etc) then this page is for you.

Note: For automating Supplier Payment Term, read here.

Setting Up the Terms

  1. Go to the specific Customer’s Contact (say Customer ABC)
  2. Go to ‘Sales’ tab
  3. Select relevant Payment Term
  4. Save

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And you’re done. So when you select the customer in your Quotation, the payment terms will automatically appear.

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4 thoughts on “Automating Customer Payment Terms”

  1. Question #1: I used to set 3 weeks payment terms for customer A, however, the only payment terms available in the system are 2 weeks and one month. Can I add another of 2 weeks payment terms?

    a) Yes
    b) No

    Reply
    • Correct Answer: a) Yes

      Explanation: Yes, one can always add another payment terms option by click on the button with “right” arrow.

      Reply
  2. Question #2: For customer B, I want to set “14 Days” payment term as default when he buy product X and “21 Days” term for product Y. Can the system allow this?

    a) Yes
    b) No

    Reply
    • Correct Answer: No

      Explanation: System only allow ONE default payment terms at a time. Hence it is advisable to set most frequently used payment terms as default, and change to other payment terms as needed. Having said that, you can also change the default terms manually before completing the transaction.

      Reply

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